Frequently Asked Questions
Below you will discover the answers to the questions we usually hear from our customers. If you cannot find what you are looking for, please call us directly at 800-944-8773 or email us at firstname.lastname@example.org.
Our standard turnaround time is 8 business days. Smaller orders are delivered faster if you have a large order, you can contact us to discuss the timeline.
Yes, we offer free shipping and handling on all orders in the US and Canada.
Yes, we do rush orders. We produce and deliver rush orders within 5 business days (once artwork approved).
The minimum order quantity is 50. However, if you go with a larger quantity, you can save more on order.
There are a variety of paper stock options available at AnyCustomBox. We offer 14pt - 24pt cardstock, corrugated cardboard, kraft, and recycled bux board. Each paper stock has its own variants; You can select according to your requirements. For more details, please contact us.
Yes, you can use your own artwork.
We accept PDF, PNG, JPEG, EPS, TIFF, AI, and PS.
Yes, you can trust us without any doubt. We don’t share or sell data/information to other organizations.
Yes, you can cancel the order at any time with a small deduction. Once the order has been printed or shipped, you cannot cancel your order, and it will not be refunded.
If the delivered order is defective and does not match your provided instructions precisely, you can contact us at any time. We will recreate your print project, but there will be no refund option.